Shipping policy
Last Updated: May 11, 2026
At DuoPulse Pro, we are committed to providing a seamless and reliable recovery experience. Our shipping policy is designed to ensure your precision tools arrive safely and promptly.
1. FREE USA SHIPPING
We are proud to offer Complimentary Insured Shipping on all orders within the United States.
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Shipping Cost: $0.00 (Free)
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Estimated Delivery: 5-7 Business Days
2. PROCESSING TIME
All orders are meticulously inspected and packaged by our team.
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Orders are processed within 24-48 hours (Monday – Friday).
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Orders placed on weekends or public holidays will be processed the following business day.
3. TRACKING YOUR ORDER
Once your order has been dispatched, you will receive a confirmation email containing your tracking number.
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You can track your package in real-time through our [Track Your Order] page.
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Please allow 24-48 hours for the tracking information to update in the carrier's system.
4. SHIPPING RESTRICTIONS
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We currently ship exclusively to addresses within the United States.
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We do not ship to P.O. Boxes or APO/FPO addresses at this time to ensure secure delivery of our electronic devices.
5. LOST OR DAMAGED PACKAGES
Every DuoPulse Pro order is fully insured. If your package is lost in transit or arrives damaged, please contact us immediately at support@duopulsepro.com. We will arrange a replacement or full refund as part of our Happiness Guarantee.